Our Return Policies

What is your return policy?

Any item may be sent back to us for a refund or exchange within 10 days of purchase, as long as it has not been worn, or damaged in any way.

A full credit for the amount of the products will be issued in your KNS Wallet, however customers will be responsible for the cost of shipping.

Personalised items are not subjected to return as it cannot be re-used/re-sold later on.

How do I make a return?

To send items back, please include a copy of the invoice with a brief note explaining the reason for your return to:

KNot For Sale
81/1A Banamali Naskar Road
Kolkata-700060

When can I expect to receive my refund/exchange?

Returns are traditionally processed and picked up the courier team within 2-3 working days.For customers in Kolkata , returns will be processed right away and the items will be picked up on the same day/next day.Once we receive the item on our end , we will process with the refund/credit upon inspection 

Still need help? Send us a note!

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